Oldbury Motors is part of the good garage plan which assures that we accomplish solutions to some strict standard , and may constantly...
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My wife arrived for an MOT this early morning and suffers with ME/Long-term Fatigue Syndrome. A little portion of this condition ensures that she suffers significant aches and pains and can find it extremely agonizing when wanting to stand up in the morning. As a a consequence she was 15-20 mins late to take her car or truck in to Longfield Hill Garage. Because of the deficiency of available parking onsite, she then had to park down a facet road,a long way within the garage itself.
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When she got to your garage, in severe suffering, she was greeted having a barrage or abuse through the garage operator and An additional feminine staff members member, for being late, even soon after seeking to elucidate her scenario. She was not supplied to provide her motor vehicle again afterwards during the working day or rebook for one more working day, she basically obtained instructed incredibly rudely that she experienced missed her appointment and was virtually thrown back her keys.
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No courtesy contact to convey they couldn't do the car and no staff address in case of absence? Completely disgusting company. I don't know the way they remain in business.